Tell us how you feel about our services, let us know how we can improve.
If something is bothering you, let us know so we can do something about it
How? There are many ways, including:
Send us an email
Draw a picture
Give us a call
Organise a meeting to chat
How do I give feedback or make a complaint?
CREATE wants to hear what you have to say, and giving us feedback or making a complaint is easy.
If you feel comfortable, you can chat with a CREATE staff member. If your feedback or complaint is about a staff member (or volunteer) and you are not comfortable talking with them about it, you can contact any CREATE office and ask to speak to a supervisor or manager at CREATE.
CREATE has a complaints form that you can fill out and send to us. You can ask a staff member for a copy of the form, or you can download the form by clicking the link below, or you can send via post Or via email – create@create.org.au. To find the address of your State or Territory office, click here.
If you don’t feel comfortable raising a concern with CREATE, or you’d prefer to speak with someone independent, there are organisations in every state and territory that can help.
These organisations can support you if you:
feel unsafe
feel unheard
want to make a complaint
need help understanding your rights
want someone independent to talk to
need support speaking up
Some organisations help investigate complaints, while others help protect the rights and wellbeing of children and young people. Click on your state or territory to find your local support service.
Calling all children and young people - tell us what you think about CREATE!
This short survey helps us understand what you love, what we could do better, and how we can support you. Your answers are confidential, and you don’t have to answer any questions you’re not comfortable with.
