If you are worried about your safety right now, you should call the police on 000.
It’s OK to tell someone.
If you are in care and need help or support after hours (after 5pm or before 9am or on the weekend), you can call the below number for your state
Sometimes talking to your family, carer, residential worker or case manager is the best thing to do first. You can also talk to your case worker’s supervisor if you would prefer.
To see the contact/s for complaints in your state, find your state in the list below:
Office of Public Guardian (OPG)
PO Box 13554
|The Office of the Public Guardian can respond to complaints from children and young people in care, they also have Community Visitors who can help you to stand up for yourself and support you voicing your views.||LINK|
Queensland Human Rights Commission
Phone: 1300 130 670
|The Human Rights Commission works to protect twenty-three human rights for every person in Queensland. These rights include your right to an education and your right to a fair hearing before the law. The Human Rights Commission can take complaints if a Queensland Government department or organisation funded by the Queensland Government is ignoring your rights. The law says that your rights can be limited, but only where it is reasonable and justifiable. The Human Rights Commission cannot accept a complaint unless you first make a complaint to the public entity you are complaining about (e.g a government department), and give that entity at least 45 business days to respond.||LINK|
Queensland Civil and Administrative Tribunal
GPO Box 1639, Brisbane, Qld, 4001
The Queensland Civil and Administrative Tribunal (QCAT) is like a court that can take a new look at some decisions made about your life by Child Safety.
If you don’t agree with the decision you, have up to 28 days to apply to QCAT for a review of the decision. You can also apply to stop Child Safety from carrying out the decision until QCAT makes the final verdict.
Department of Children, Youth Justice and Multicultural Affairs
Call the manager of your local child safety service centre or call Child Safety’s Complaints Unit on 1800 080 464 (free call)
|Department of Children, Youth Justice and Multicultural Affairs in QLD Government is responsible for children and young people in care. If you have a complaint about the Department, you can talk to your carer or local child safety office. If you would feel more comfortable, you can contact the Child Safety Complaints Unit.||LINK|